Voipcom AI works exclusively with NetSapiens, and it points at your NetSapiens API, not ours. Connect your own instance, manage every customer domain from one portal, set custom analysis prompts, sync CRMs, and offer call summaries, scoring, and coaching to your customers, on your infrastructure.
| Domain | Calls | AI | Health |
|---|---|---|---|
| acme-corp | 412 | on | good |
| summit-legal | 288 | on | good |
| valley-hvac | 196 | on | renewing |
| north-dental | 154 | off | good |
Most call-AI products force your customers onto someone else's stack. Voipcom AI works exclusively with NetSapiens and connects to the API URL you give it, so calls, recordings, and CDRs never leave your platform's orbit. Set it up once at the reseller level and it cascades to every domain you add.
Add a customer domain, and Voipcom AI validates the Office Manager login, subscribes to the call webhook, and syncs the user list automatically. From there, manage everything from a single tenant-isolated portal: no per-customer logins to juggle.
| Domain | Users | AI | Status |
|---|---|---|---|
| acme-corp | 42 | on | good |
| summit-legal | 18 | on | good |
| valley-hvac | 27 | on | renewing |
| north-dental | 9 | off | good |
| harbor-realty | 31 | on | good |
Define how Voipcom AI analyzes calls at your reseller level, and it applies to every domain you run. Need a different analysis for one customer? Override it for that domain. The platform picks the most specific active prompt for every call.
Applies to every domain under your account unless a domain overrides it. Versioned, so you can roll forward or back.
A law firm needs different analysis than an HVAC shop. Override the prompt for any single domain without touching the rest.
Attach an output schema and the platform validates every analysis against it, so your CRM and reports get clean, predictable fields.
Configure CRM sync and report delivery per domain, so each customer gets exactly what they need.
Connect Salesforce, Zoho, AccuLynx, or AgencyBloc for any domain. Control detail level, sync triggers (done / failed / always), minimum call duration, and contact auto-create.
Deliver a call summary email after every analyzed call, routed to the right user with CC lists and an optional branded PDF attachment. Custom subject templates, duration gates, and send-on rules are all per domain.
Track processing cost, transcription time, and token usage across all your domains, by day and by customer. Know your numbers before you set your prices.
| acme-corp | $312 |
| harbor-realty | $248 |
| summit-legal | $191 |
| valley-hvac | $156 |
Service providers, MSPs, carriers, and interconnects running on the NetSapiens platform who want to offer AI call summaries, scoring, and coaching to their customers, without rebuilding any of it. If you operate a NetSapiens instance, you can offer Voipcom AI.
Custom branding for the portal and reports is available for enterprise partners. Tell us what you need and we'll scope it with you.
Talk to us about brandingTell us about your NetSapiens setup and what you want to offer your customers. We'll get you connected and live, usually within the week.