Core AI Features

Transform every conversation into valuable business intelligence

Smart Call Summaries

After every call, Voipcom AI delivers clean, structured summaries — capturing decisions, follow-ups, and key moments instantly.

Caller Sentiment Analysis

Voipcom AI gauges tone and emotion across the call to provide real-time sentiment scoring and behavior tagging.

Call Scoring by Type

Each call is automatically scored 1–10 based on performance metrics appropriate to the call type (sales, support, etc).

Custom Prompt Engine

Customize Voipcom AI with your own prompts — uncover trends, detect objections, or extract industry-specific data from conversations.

Call Transcription & Export

Automatically transcribe every call with high accuracy and export complete transcripts in CSV format for easy integration with spreadsheets, databases, and analysis tools.

CRM Integration

Automatically sync call insights, action items, and customer data with your existing CRM systems for seamless workflow integration.

How It Works

A simple, powerful process to unlock insights from every call.

A diagram illustrating the Voipcom AI process, showing how calls from a phone system are processed by the AI to produce summaries and insights that are sent to a CRM.

What Our Clients Say

Trusted by businesses to deliver clarity and performance.

"The AI summaries save my team hours every week. We've eliminated manual note-taking and can focus purely on the client. It's a complete game-changer for our law firm."

"Voipcom's call scoring instantly highlighted where our support team needed coaching. Our customer satisfaction scores have improved by 25% in just one quarter."

"As a sales manager, the objection detection feature is invaluable. I can review call highlights in minutes and provide targeted feedback that actually closes more deals."

Industry Use Cases

Tailored solutions for every business vertical

Law Firms

Track verbal agreements, meeting summaries, and client tone. Sync outputs to case notes for legal compliance.

IT Providers

Automatically log troubleshooting steps, unresolved issues, and customer frustration levels for escalation and QA.

Sales Teams

Capture objections, next steps, and buyer signals. Auto-create tasks in CRMs based on commitment phrases like "I'll get back to you."

Customer Support

Score reps based on empathy, resolution clarity, and escalation readiness. Identify coaching opportunities fast.

Healthcare Practices

Automatically document patient consultations, track treatment discussions, and ensure HIPAA compliance with secure call summaries and appointment follow-ups.

Real Estate Agencies

Capture property preferences, budget constraints, and client requirements. Auto-generate follow-up tasks and track buyer/seller sentiment throughout the process.

Simple, Transparent Pricing

No hidden fees.

Voipcom AI Plan

$30 / month per seat
  • All Core AI Features
  • Smart Call Summaries
  • Sentiment & Custom Prompts
  • CRM Integration
Get Started

Custom Prompt Examples

See how custom prompts extract specific insights from your conversations

Prompt: "List any objections mentioned"

AI Output:
– Too expensive
– Needs internal approval
– Timeline too short

Prompt: "Highlight action items with due dates"

AI Output:
– Send proposal by Friday
– Follow up next Wednesday
– Book install call for July 12

Prompt: "Detect compliance violations"

AI Output:
– Client shared SSN over phone
– Agent failed to read opt-out clause
– No disclaimer before recording

Sample AI Summary Output

See how Voipcom AI transforms raw conversations into structured insights

Call Summary (Sales)

Call Type: Sales
Score: 8/10
Sentiment: Positive
Key Notes:
– Client interested in 3-user plan
– Needs proposal by Friday
– Asked about SMS integration
– No objections raised
Next Step: Agent to send quote and schedule demo

Ready to See Your Own Call Summaries?

Stop imagining and start seeing. Schedule a live demo today and we'll show you how Voipcom AI can transform your business conversations into structured, actionable data.

Schedule Your Live Demo

Seamless Integrations

Connect Voipcom AI with your favorite business tools

Zoho One CRM

Integrate with Zoho One CRM to sync call records, contacts, call details and more.

Clio CRM

Integrate with Clio CRM to sync call records, contacts, call details and more.

Freshdesk

Integrate with Freshdesk to sync call records, contacts, call details and more.

Hubspot

Integrate with Hubspot to sync call records, contacts, call details and more.

VTiger

Integrate with VTiger to sync call records, contacts, call details and more.

Zendesk

Integrate with Zendesk to sync call records, contacts, call details and more.

Salesforce

Integrate with Salesforce to sync call records, contacts, call details and more.

GoHighLevel CRM

Integrate with GoHighLevel CRM to sync call records, contacts, call details and more.

Dynamics 365

Integrate with Dynamics 365 to sync call records, contacts, call details and more.

Wealthbox

Integrate with Wealthbox to sync call records, contacts, call details and more.

Halo PSA

Integrate with Halo PSA to sync call records, contacts, call details and more.

ActiveCampaign CRM

Integrate with ActiveCampaign CRM to sync call records, contacts, call details and more.

Pipedrive

Integrate with Pipedrive to sync call records, contacts, call details and more.

Zoho CRM

Integrate with Zoho CRM to sync call records, contacts, call details and more.

Close

Integrate with Close to sync call records, contacts, call details and more.

Works With Your Existing Phone System

Voipcom AI is designed for maximum flexibility. It seamlessly integrates with the vast majority of existing VoIP systems, so you can keep the provider you already know and trust.

Universal Compatibility

There's no need to overhaul your current infrastructure. Voipcom AI works as an intelligent layer on top of your existing setup, whether it's with well-known cloud providers or your own on-premise VoIP system. Connect your system and start seeing AI insights in minutes, not months.

Custom Development & Specialized Solutions

Your workflow is unique. Your phone system should be too. If you have specific CRM, software, or escalation needs, we can build a solution for you.

Custom CRM Integrations

Don't see your CRM on our list? We can build a custom, deep integration to connect Voipcom AI with your proprietary or industry-specific platform.

Bespoke Workflow Automation

Automate more than just call logging. We can develop custom triggers and data-handling rules based on your unique operational processes and escalation paths.

Intelligent Workflow Automation

Go beyond basic integrations. We design multi-step automations based on custom logic. For example: if a caller mentions "Project X," automatically update the project board, notify the specific team channel, and log the call under that client's project file.

Frequently Asked Questions

Have questions? We have answers. Find the information you're looking for below.

Do I need to switch my phone provider to use Voipcom AI?

No, you don't. Voipcom AI is designed for universal compatibility and works as an intelligent layer on top of your existing VoIP system. There's no need to change your current phone provider or overhaul your infrastructure.

How accurate is the call transcription?

Our AI-powered transcription service is highly accurate, designed to handle various accents and industry-specific jargon. While no transcription is 100% perfect, we continually refine our models to provide the best possible accuracy for business conversations.

What is the 'Custom Prompt Engine'?

The Custom Prompt Engine allows you to give the AI specific instructions on what to look for in your calls. For example, you can ask it to "list all mentioned competitors," "identify compliance phrases," or "extract any budget figures discussed." It's a powerful way to tailor the AI to your unique business needs.

How is my data secured?

We take data security very seriously. All call data is encrypted both in transit and at rest. We employ industry-standard security protocols and are compliant with major data protection regulations. For specific compliance needs like HIPAA, we offer enhanced security and data handling procedures.

What if my CRM is not on your integration list?

No problem. Our custom development team can build a deep, seamless integration for your specific CRM or proprietary software. Contact us to discuss your unique requirements, and we'll create a solution tailored to your workflow.

Is there a free trial available?

We offer a free, personalized demo where we can showcase the full power of Voipcom AI using your own call scenarios. This allows you to see the platform's value firsthand. Click "Book a Free Demo" to schedule a session with our team.

How does the pricing work? Is it really just $30 per seat?

Yes, our pricing is simple and transparent. The Voipcom AI plan is $30 per month for each user ("seat") you want to enable with AI features. This price includes access to all core AI functionalities like summaries, scoring, and CRM integration, with no hidden fees.

How long does it take to set up Voipcom AI?

Setup is fast and straightforward. Because Voipcom AI integrates with your existing system, we can typically have you up and running in minutes, not months. The process involves a simple connection to your VoIP system, after which you can start seeing AI insights immediately.