Core AI Features

Transform every conversation into valuable business intelligence

Smart Call Summaries

After every call, Voipcom AI delivers clean, structured summaries — capturing decisions, follow-ups, and key moments instantly.

Caller Sentiment Analysis

Voipcom AI gauges tone and emotion across the call to provide real-time sentiment scoring and behavior tagging.

Call Scoring by Type

Each call is automatically scored 1–10 based on performance metrics appropriate to the call type (sales, support, etc).

Custom Prompt Engine

Customize Voipcom AI with your own prompts — uncover trends, detect objections, or extract industry-specific data from conversations.

Call Transcription & Export

Automatically transcribe every call with high accuracy and export complete transcripts in CSV format for easy integration with spreadsheets, databases, and analysis tools.

CRM Integration

Automatically sync call insights, action items, and customer data with your existing CRM systems for seamless workflow integration.

Introducing the Voipcom AI Assistant

Your 24/7 front-line agent to answer calls, book appointments, and support your customers.

24/7 Call Answering

Your AI Assistant works around the clock, ensuring every customer call is answered instantly, even after hours or on holidays.

Smart Appointment Booking

Let your assistant book, reschedule, and confirm appointments directly by integrating with your existing calendar systems.

Intelligent Call Routing

The assistant understands caller intent and automatically routes complex inquiries to the right department or live agent.

Instant FAQ Answers

Train your assistant to answer common questions about your business, providing instant help to customers and freeing up your team.

Automated Lead Qualification

The assistant can ask qualifying questions to identify high-value leads and gather key information before transferring to your sales team.

Automated Post-Call Actions

Based on the call, the assistant can automatically send follow-up emails, create support tickets, or update your CRM.

Stop Losing Revenue to Bad Notes

The difference between manual chaos and AI clarity.

The Old Way

Call back John??
(Did he say Tuesday?)

Quote: $500...
or $5000??

Forgot to ask about budget...

The Voipcom Way

John Doe

Synced

Summary: Client confirmed interest in the Enterprise Plan ($5,000/mo). Requested a follow-up demo on Tuesday at 2 PM.

High Value Deal

Follow-up: Tue 2PM

How It Works

A simple, powerful process to unlock insights from every call.

1. Phone Call

Calls are made or received via your existing phone system.

2. Voipcom AI

AI securely transcribes, analyzes, and processes the call in real-time.

3. Actionable Insights

Smart Summaries

Sentiment Analysis

Call Scoring

CRM Integration

Industry Use Cases

Tailored solutions for every business vertical

Law Firms

Track verbal agreements, meeting summaries, and client tone. Sync outputs to case notes for legal compliance.

IT Providers

Automatically log troubleshooting steps, unresolved issues, and customer frustration levels for escalation and QA.

Sales Teams

Capture objections, next steps, and buyer signals. Auto-create tasks in CRMs based on commitment phrases like "I'll get back to you."

Customer Support

Score reps based on empathy, resolution clarity, and escalation readiness. Identify coaching opportunities fast.

Healthcare Practices

Automatically document patient consultations, track treatment discussions, and ensure HIPAA compliance with secure call summaries and appointment follow-ups.

Real Estate Agencies

Capture property preferences, budget constraints, and client requirements. Auto-generate follow-up tasks and track buyer/seller sentiment throughout the process.

Simple, Transparent Pricing

Choose the AI solution that fits your needs.

AI Analysis Suite

$30 / month per seat

Smart Call Summaries
Sentiment & Scoring
Custom Prompt Engine
Call Transcription & Export
All CRM Integrations

Get Started

AI Assistant

Custom Pricing Contact us for a quote

Includes all features from the AI Analysis Suite
24/7 Live Call Answering
Smart Appointment Booking
Intelligent Call Routing
Automated Lead Qualification

Book a Demo

The Power of a Prompt

Your results are only as good as your questions. See how prompts create the data you need.

For a Support Manager

"Analyze this support call. Generate a 'Support QA' score from 1-100 based on: agent's empathy (weight: 30%), problem resolution (weight: 50%), and adherence to hold procedures (weight: 20%). Also, extract the primary issue category and tag First Call Resolution as Yes/No."

For a Sales Manager

"Analyze this sales demo call. Identify all 'Action Items' with owners (e.g., 'Send proposal'). Extract any 'Customer Objections' mentioned (e.g., 'Too expensive', 'Needs approval'). Finally, pull any 'Buying Signals' (e.g., 'This would save us time')."

For a Compliance Officer

"Scan this call for compliance and legal adherence. Flag 'Compliance Violations' (e.g., 'Agent failed to read recording disclaimer'). Detect 'Sensitive Data' (e.g., 'SSN', 'Credit Card'). Also, confirm if a 'Verbal Agreement' was made by the client."

Sample AI Summary Output

See how Voipcom AI transforms raw conversations into structured insights

AI Call Analysis

Call Type: Support

Overall QA Score

Sentiment: Positive

First Call Resolution: Yes

Issue Category: VoIP (Reporting)

Call Summary

An internal representative called seeking assistance with analytics for a client's auto attendant *before* calls reached the queue. The agent explained that call center reports don't capture this, but provided a solution: use call history reports, filtering by the auto attendant's number. During the call, the agent also proactively identified a timeout issue in the auto attendant's configuration that was causing abandoned calls and advised on correcting it.

Issue Triage

Primary Reason: Reporting functionality query & auto attendant config issue.
Likely Root Cause: Configuration understanding gap; "timed out waiting for digits" setting.

Agent QA (1-5)

Empathy & Problem ID: 4/5 – Actively listened and clarified the rep's specific reporting need.
Knowledge & Solution: 4/5 – Provided effective workaround using call history and advised on the AA issue.
Process & Compliance: 3/5 – Handled hold appropriately, no clear process violations.
Communication: 4/5 – Clear, patient, and professional guidance.

Customer Experience

Sentiment Trajectory: Inquiring → Clarified → Informed
Estimated Effort: Medium - required some exploration.

Action Items

Owner: Client Rep – Implement call history report to analyze auto attendant call patterns.
Owner: Client Rep – Review and adjust client's auto attendant "no key pressed" action to improve call flow.

This is just an example. All outputs can be custom-tailored to your exact needs.

Ready to See Your Own Call Summaries?

Stop imagining and start seeing. Schedule a live demo today and we'll show you how Voipcom AI can transform your business conversations into structured, actionable data.

Schedule Your Live Demo

Seamless Integrations

Connect Voipcom AI with your favorite business tools

Zoho One CRM

Integrate with Zoho One CRM to sync call records, contacts, call details and more.

Clio CRM

Integrate with Clio CRM to sync call records, contacts, call details and more.

Freshdesk

Integrate with Freshdesk to sync call records, contacts, call details and more.

Hubspot

Integrate with Hubspot to sync call records, contacts, call details and more.

Jobber

Integrate with Jobber to sync call records, contacts, call details and more.

Zendesk

Integrate with Zendesk to sync call records, contacts, call details and more.

Salesforce

Integrate with Salesforce to sync call records, contacts, call details and more.

GoHighLevel CRM

Integrate with GoHighLevel CRM to sync call records, contacts, call details and more.

Dynamics 365

Integrate with Dynamics 365 to sync call records, contacts, call details and more.

Wealthbox

Integrate with Wealthbox to sync call records, contacts, call details and more.

Halo PSA

Integrate with Halo PSA to sync call records, contacts, call details and more.

ActiveCampaign CRM

Integrate with ActiveCampaign CRM to sync call records, contacts, call details and more.

AgencyBloc

Integrate with AgencyBloc to sync call records, contacts, call details and more.

Zoho CRM

Integrate with Zoho CRM to sync call records, contacts, call details and more.

Close

Integrate with Close to sync call records, contacts, call details and more.

Works With Your Existing Phone System

Voipcom AI is designed for maximum flexibility. It seamlessly integrates with the vast majority of existing VoIP systems, so you can keep the provider you already know and trust.

Universal Compatibility

There's no need to overhaul your current infrastructure. Voipcom AI works as an intelligent layer on top of your existing setup, whether it's with well-known cloud providers or your own on-premise VoIP system. Connect your system and start seeing AI insights in minutes, not months.

Custom Development & Specialized Solutions

Your workflow is unique. Your phone system should be too. If you have specific CRM, software, or escalation needs, we can build a solution for you.

Custom CRM Integrations

Don't see your CRM on our list? We can build a custom, deep integration to connect Voipcom AI with your proprietary or industry-specific platform.

Bespoke Workflow Automation

Automate more than just call logging. We can develop custom triggers and data-handling rules based on your unique operational processes and escalation paths.

Intelligent Workflow Automation

Go beyond basic integrations. We design multi-step automations based on custom logic. For example: if a caller mentions "Project X," automatically update the project board, notify the specific team channel, and log the call under that client's project file.

Experience the Power of Voipcom AI

See how your calls can become your greatest asset. Schedule a free demo and explore your own custom prompt setup today.

Book Your Demo